Customer Care

If you've already purchased a Stewart Milne home and have a query or would like our assistance, please contact our Customer Care departments as follows:

NORTH SCOTLAND

Craig MacKay
Head of Customer Services
0345 075 8212
[email protected]

CENTRAL SCOTLAND

Craig MacKay
Head of Customer Services
0345 076 6131
[email protected]

NORTH WEST ENGLAND

Susan Kent
Head of Customer Services
0345 026 8242
[email protected]

COVID-19 Stewart Milne Group Statement

I hope this message finds you and your family safe and healthy.

As new Government guidelines are communicated we are now planning a safe and managed return to work across our operations.

A safe return to construction activities has commenced and our approach will be phased, with construction activity being carried out under strict physical distancing and enhanced hygiene measures to keep our team and wider communities safe. Our approach in the coming weeks will be to deliver for our existing customers and those awaiting completion of their new home.

Our sales centres in England have now reopened. Our sales centres in Scotland will reopen from Monday 29th June. A thorough review of how we interact with our customers has been carried out, with new working practices and procedures implemented. In every decision we are making, the health of our team, our customers and communities continues to be the number one priority. Visits to our sales centres and show areas will be by appointment only during this time.

Measures we are putting in place in our Sales Centres and Developments

Our sales teams may also be reached on email, telephone or via our website to discuss any enquiries from initial questions right through to reserving your new home.

Finally, I would like to thank you for your support and understanding during these uncertain times. We are looking forward to welcoming you back on our developments soon.

Stay safe and take care.

Stuart MacGregor
Chief Executive Officer